FAQs
Although it is not possible for us to carry every product, we make every effort to carry those products that are most in demand. Over time shoppers' needs change and new products are constantly introduced to meet those needs. Products that don't sell well may be discontinued so we have the space to add new products. It is a constant juggling act. We rely on market research, information provided by our suppliers, and of course, customer feedback. We regularly review our assortment and compare that with customer requests.
Product suggestion forms are available in our stores or you can send us a request online by using our online comment card. All forms or emails are sent to our buyers who review them along with other market information to determine what products to carry to meet the needs of our diverse customers. However, because of the number of requests we receive, we regret that we cannot respond personally to each request. Be assured that your request will get to the person who buys the type of product you are requesting.
For product availability at a particular store, it is best to call the store directly and speak to the department manager.
Discontinued Products:
If you are inquiring about why a product is not longer stocked in your store, generally products that do not sell well are discontinued to make room for new products coming out on the market. And sometimes, manufacturers discontinue items. We do not provide a service where we can special order products that we do not carry. Many products can be ordered online directly from the manufacturer or other services that specialize in online ordering. Your feedback will be shared with the appropriate buyer.
At Giant, you'll find the recipe for success. Whether you're looking to further your professional career or secure your first job, Giant offers a variety of opportunities for talented individuals who are eager to join a motivated, friendly, and diverse team.
Store Positions:
All of our stores are individually responsible for handling their hiring needs. If you're interested in a store position, we encourage you to apply in person at the location of your choice. For a listing of store locations, click here.
You can also apply on-line.
Frequently Asked Questions about store employment.
Other Opportunities:
Corporate Positions
Pharmacy Positions
Peapod by Giant Positions
Frequently Asked Questions about corporate employment.
For more employment information, click here.
For additional assistance relating to employment issues, please call 1-888-469-4426 and listen to the options.
We are pleased to give back to the communities we serve. All formal requests for grants, gift cards, in-kind assistance, and the like, must be sent in writing (not emails) on your organization's letterhead along with proof of your 501c3 status to the following address:
Giant Food LLC
Attn: Barry Scher
8301 Professional Place, Suite 115
Landover, MD 20785
Please be very specific in writing to us as we receive approximately 75 to 100 letters every business day. Once we receive follow-up correspondence from an organization, it takes us approximately ten days to two weeks to respond. Please plan appropriately if you have an upcoming event.
Manufacturer or Vendor Requests
If you are a vendor or supplier trying to sell a product or service to our company, please send a letter to the address below. If there is an interest in your product or service, you will be contacted. We do not respond to requests of this nature submitted via email.
Purchasing Department
The Stop & Shop Supermarket Company
1385 Hancock Street
Quincy, MA 02169
Current Associates:
- Contact your supervisor
- Contact your regional HR manager
- Log on to www.MyHRExpress.com
- Call 1-800-843-5343 to reach the HR/Payroll help line
- Call 1-800-843-5343 to contact the HR help line.
Giant Food of Carlisle, PA operates supermarkets primarily in Pennsylvania, with stores in West Virginia, Virginia and Maryland (Martin's). If you are looking for one of these stores, copy the following URL into your browser:
http://www.giantfoodstores.com